Office Address
Colossi of Memnon Street - West Bank - Luxor
Phone Number
+2010 40129553
Colossi of Memnon Street - West Bank - Luxor
+2010 40129553
Last Updated: August 19, 2026
At Voyanta Egypt, we respect your privacy and are committed to protecting the personal information you provide when using our website, making a booking, contacting us, or using our tourism services.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared, and the choices available to you.
Voyanta Egypt is a tourism and travel service provider in Egypt offering private tours, excursions, transportation, and tourism activities.
Our services may include private tours from Hurghada to destinations such as Luxor, Aswan, Cairo, and Marsa Alam, as well as sightseeing tours and activities such as Hot Air Balloon experiences, desert safaris, boat trips, marine activities, and other travel experiences.
This Privacy Policy applies to information collected through our website, booking channels, communications, and services operated or arranged by Voyanta Egypt.
Depending on the service you request, we may collect information such as:
Full name.
Email address.
Telephone number.
WhatsApp contact information.
Hotel or accommodation details.
Pickup and drop-off information.
Booking date and preferred tour date.
Number of travelers.
Tour and activity preferences.
Payment-related information necessary to process your booking.
Information you voluntarily provide when communicating with us.
Any other information reasonably necessary to arrange the requested service.
We do not intentionally request personal information that is unnecessary for providing our services.
When you browse our website, certain technical information may be collected automatically, depending on the technologies and services used on the website.
This may include:
IP address.
Browser type.
Device type.
Operating system.
Pages visited.
Approximate time and date of visits.
Referring pages.
Website interaction data.
Technical information required for website security and operation.
This information may be used to maintain website functionality, improve performance, understand how visitors use our website, and protect the website against fraudulent or abusive activity.
We may receive personal information when you:
Submit a booking request through our website.
Contact us by email.
Contact us through WhatsApp.
Contact us by telephone.
Request information about a tour or activity.
Make or modify a reservation.
Request cancellation or a refund.
Communicate with us regarding an existing booking.
Participate in one of our tours or activities.
Voyanta Egypt may use your information to:
Process and manage bookings.
Confirm reservations.
Arrange transportation and pickup.
Organize tours and activities.
Communicate with you about your booking.
Respond to inquiries and customer service requests.
Process payments where applicable.
Process cancellations, modifications, and refunds.
Communicate important changes affecting your tour.
Coordinate services with relevant tour, transportation, or activity providers.
Prevent fraud, misuse, or security threats.
Improve our website and services.
Maintain business and transaction records.
Comply with applicable legal or regulatory obligations.
We use personal information primarily for legitimate business purposes connected with providing the services requested by the customer.
When you contact Voyanta Egypt by telephone, email, WhatsApp, or through our website, the information you provide may be retained as reasonably necessary to:
Respond to your request.
Manage your booking.
Maintain communication with you.
Resolve customer service issues.
Keep appropriate business records.
Customers should avoid sending sensitive information that is not necessary for the requested service.
Depending on the payment method selected, payments may be processed through third-party payment providers, banks, card processors, or other financial service providers.
Voyanta Egypt may receive limited payment-related information necessary to confirm or manage a transaction.
Where payment is processed by a third-party provider, that provider may process your payment information according to its own privacy policy and terms.
Voyanta Egypt does not need to retain complete payment card information when such information is handled directly by an authorized payment processor.
Providing a tourism service may require us to share certain customer information with trusted service providers.
For example, we may share relevant information with:
Drivers and transportation providers.
Tour guides.
Hotels or accommodation providers where applicable.
Boat operators.
Hot Air Balloon operators.
Safari and activity providers.
Other suppliers directly involved in delivering the booked service.
Payment processors.
Technology and website service providers.
We aim to share only information that is reasonably necessary for the provider to perform the requested service.
Some Voyanta Egypt tours and activities may be operated partly or entirely by independent service providers.
When information must be shared with such providers to fulfill a booking, the provider may process the information according to its own policies and legal obligations.
Examples may include transportation companies, boat operators, Hot Air Balloon operators, activity providers, payment processors, and other tourism suppliers.
If you choose to communicate with Voyanta Egypt through WhatsApp or another third-party communication platform, your communication may also be subject to the privacy policy and terms of that platform.
You should review the privacy practices of the relevant platform if you have concerns about how your communications are processed.
Voyanta Egypt uses information received through these communication channels only for legitimate business purposes such as responding to inquiries, arranging bookings, providing customer support, and managing requested services.
Our website may use cookies and similar technologies to support website functionality, improve user experience, analyze website traffic, and, where applicable, support marketing or advertising activities.
Cookies may allow the website to remember certain preferences or recognize returning visitors.
You can manage or restrict cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
Where required by applicable law, consent may be requested before certain non-essential cookies are used.
We may use analytics or similar technologies to understand how visitors interact with our website.
This may help us understand:
Which pages are visited.
How visitors navigate the website.
Which content is useful.
How the website performs.
Where technical improvements are required.
Analytics providers may process technical information according to their own privacy policies.
Voyanta Egypt may use contact information to communicate with customers about existing bookings, requested services, important operational information, or related services.
Where marketing communications require consent under applicable law, we will obtain the appropriate consent.
Customers may request that we stop sending non-essential marketing communications.
Voyanta Egypt takes reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic communication system, or method of storing information can be guaranteed to be completely secure.
Customers should therefore avoid sending unnecessary confidential or sensitive information through ordinary email, WhatsApp, or website forms.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Managing bookings.
Providing customer support.
Maintaining financial and business records.
Resolving disputes.
Preventing fraud.
Meeting legal, tax, accounting, or regulatory requirements.
The appropriate retention period may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of where appropriate.
Some technology providers, payment processors, communication platforms, or service providers used in connection with our website or services may process information in countries other than Egypt.
Where personal information is transferred or processed internationally, Voyanta Egypt will seek to use appropriate safeguards where required by applicable law.
Our website and booking services are primarily intended for adults making travel arrangements.
We do not knowingly collect unnecessary personal information from children.
Where a child participates in a tour, the booking and provision of relevant information should be handled by a parent, legal guardian, or responsible adult.
Certain tourism activities may have their own minimum age or participation requirements.
Depending on applicable law, you may have rights concerning your personal information, which may include the right to:
Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of information where legally applicable.
Request restriction of certain processing.
Object to certain uses of your information.
Withdraw consent where processing is based on consent.
Request information about how your data is used.
Some requests may be subject to legal, contractual, or operational limitations.
To exercise a privacy-related request, please contact us using the details provided below.
Customers are responsible for providing accurate and up-to-date information when making a booking.
If your telephone number, email address, hotel, pickup location, or other booking information changes, please notify Voyanta Egypt as soon as possible.
Providing incorrect information may affect our ability to deliver the requested service.
Our website may contain links to third-party websites, booking platforms, social media services, payment providers, or other external websites.
Voyanta Egypt is not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage visitors to review the privacy policy of any external website before providing personal information.
Voyanta Egypt may maintain or use social media accounts and platforms for communication, marketing, and customer engagement.
Interactions with our social media pages may involve processing by the relevant social media platform.
Your use of those platforms is subject to their own terms and privacy policies.
Voyanta Egypt may update this Privacy Policy from time to time to reflect changes in:
Our services.
Website technologies.
Legal or regulatory requirements.
Data processing practices.
Business operations.
The updated version will be published on this page together with the relevant Last Updated date.
We encourage visitors to review this page periodically.
If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact Voyanta Egypt:
Voyanta Egypt
Phone: +20 10 40129553
Email: [email protected]
Website: voyantaegypt.com
When contacting us about personal information, please provide enough information for us to understand and process your request.
By using the Voyanta Egypt website or providing personal information to us for the purpose of requesting or receiving our services, you acknowledge that you have had the opportunity to review this Privacy Policy.
Where applicable law requires specific consent for a particular processing activity, such consent will be obtained separately.
Voyanta Egypt — Private Tours & Travel Experiences in Egypt